Privacy policy

Privacy Policy

Effective Date: July 24, 2026

This Privacy Policy describes how CAREBEA PRIVATE LIMITED ("Company," "we," "our," or "us"), the owner and operator of the Raze brand, collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Automatically Collected Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on the Website

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and website

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or SMS (only where permitted by law or with your consent)

3. Payment Information

We do not store your complete payment card details.

Payments are securely processed through trusted third-party payment gateways. These providers handle your payment information in accordance with their own privacy policies and security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting providers

  • Marketing and analytics service providers

  • Government authorities when required by applicable law

These service providers receive only the information necessary to perform their services.

6. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce our agreements

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services.

We are not responsible for the privacy practices or content of those external websites or services.

10. Children's Privacy

Our products and website are not intended for children under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

CAREBEA PRIVATE LIMITED reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

CAREBEA PRIVATE LIMITED
Brand: Raze
Customer Support: +91 99950 88737