Terms of service

Terms of Service

Effective Date: July 24, 2026

Welcome to Raze, a brand owned and operated by CAREBEA PRIVATE LIMITED. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate and complete.

2. Products and Services

Raze offers cleaning products for household, automotive, and other approved cleaning applications.

We reserve the right to:

Modify or discontinue any product without prior notice.
Limit the quantities of products sold.
Refuse or cancel any order at our sole discretion.

3. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
Payments must be completed through our approved payment methods before an order is processed.
In the event of a pricing or technical error, CAREBEA PRIVATE LIMITED reserves the right to cancel or refuse the order and issue a full refund where applicable.

4. Orders

After placing an order, you will receive an order confirmation.

Acceptance of an order occurs only after it has been processed and dispatched by CAREBEA PRIVATE LIMITED.

We reserve the right to reject or cancel any order due to:

Product unavailability
Payment issues
Incorrect pricing
Suspected fraudulent activity
Violation of these Terms

5. Shipping and Delivery

Shipping timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or unforeseen circumstances.

CAREBEA PRIVATE LIMITED is not responsible for delays caused by third-party logistics providers after dispatch.

Please refer to our Shipping Policy for additional details.

6. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

7. Proper Use of Products

Our products are intended to be used strictly according to the instructions provided on the product packaging or accompanying materials.

Customers are responsible for:

Reading all usage instructions before use.
Testing the product on a small, inconspicuous area where appropriate.
Keeping products out of the reach of children and pets.
Using appropriate protective measures where recommended.

CAREBEA PRIVATE LIMITED shall not be liable for damages resulting from misuse, improper storage, negligence, or use contrary to the product instructions.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Product names
Images
Videos
Graphics
Text
Designs
Trademarks

is the property of CAREBEA PRIVATE LIMITED or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, CAREBEA PRIVATE LIMITED shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use or inability to use our products or website
Delays in delivery
Technical interruptions
Third-party services
Unauthorized access to your information

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. User Conduct

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the operation or security of the website.
Upload malicious software or harmful content.
Misrepresent your identity or provide false information.

Violation of these Terms may result in suspension or termination of access to our website.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

CAREBEA PRIVATE LIMITED reserves the right to modify these Terms of Service at any time.

Updated versions will be posted on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts where CAREBEA PRIVATE LIMITED has its registered office.